CONTACT
I would love to hear from you about your wedding ideas, the event you are planning or the special occasion which you are preparing to celebrate.
DEAR NICOLE
FAQ
Here are the answers to the ones I get asked the most. If your question still isn’t answered then please do get in touch.
How do I specify the messages to be sent with flowers?
There is a notes section after you complete the delivery address during the checkout process. Please specify any messages that you would like to be included. Alternatively you can send it via the contact form.
What are the delivery charges for orders from the Online Shop?
Nationwide delivery £10 per item
Which payment methods are accepted in the Online Shop?
Paypal and major credit/debit cards
How long will delivery take?
Next day delivery, for same day delivery please contact us. We can also deliver on specific days by prior arrangement. Please specify when ordering or using the contact form.
How secure is hopping in the Online Shop? Is my data protected?
Very safe and refer to our privacy policy
What exactly happens after ordering?
You will get an order confirmation followed by delivery. If there are any issues with your order we will contact you.
Do I receive an invoice for my order?
If you need an invoice please specify when placing your order or send a message using the contact us form and we will send one to you.
